FORMULARIO DE QUEJA

 

Cumplimente el formulario que aparece a continuación si desea enviar su queja a Rodeler Limited. Para obtener ayuda para llenar este formulario , por favor hable con uno de nuestros representantes de soporte al cliente en el 357 2 526 2655.

Cuando haya cumplimentado el formulario, haga clic en el botón ‘Envíe su queja’ situado en la parte inferior del formulario para enviar su queja de forma inmediata y automática a Rodeler Limited.  Tenga en cuenta que Rodeler Limited no puede aceptar quejas enviadas por ningún otro método (correo electrónico, teléfono, etc.).  

 

Asegúrese de que la información que envíe a Rodeler Ltd. está actualizada y es veraz para que su queja sea evaluada e investigada correctamente.

Tenga en cuenta que el formulario de queja que aparece a continuación es únicamente indicativo y no exhaustivo. Es posible que Rodeler Limited le solicite más información, aclaraciones o pruebas en relación a su queja. Además, Rodeler Limited puede solicitarle que envíe un nuevo Formulario de queja si considera que usted ha cumplimentado de forma incorrecta o falsa el primer formulario de queja.

Rodeler Limited tratará de resolver su queja basándose en los principios de buena fe y equidad y realizando acciones coherentes con las prácticas habituales en el mercado.

Company Information: This website (www.24option.com/eu) is operated by Rodeler Limited, a Cyprus Investment Firm, authorized and regulated by the Cyprus Securities and Exchange Commission with CIF license number 207/13. Rodeler Limited is located at 39 Kolonakiou street, Frema Plaza, Agios Athanasios, 4103 Limassol, Cyprus.

Rodeler Limited and Richfield Capital Limited belong to the same Group of Companies and share the “24option” brand. Richfield Capital Limited is regulated by the International Financial Services Commission of Belize with license number IFSC/60/440/TS/19.

Risk Warning: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 81.27% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. Past performance does not constitute a reliable indicator of future results. Future forecasts do not constitute a reliable indicator of future performance. Before deciding to trade, you should carefully consider your investment objectives, level of experience and risk tolerance. You should not deposit more than you are prepared to lose. Please ensure you fully understand the risk associated with the product envisaged and seek independent advice, if necessary. 24option does not issue advice, recommendations or opinions in relation to acquiring, holding or disposing of any financial product. Rodeler Limited is not a financial adviser and all services are provided on an execution only basis. Please read our Risk Disclosure document.

Please click here for the CFDs risk warning which specifies the % of retail investor accounts that lose money on a 12 month period on our platform.

Regional Restrictions: Rodeler Limited offers services within the European Economic Area (excluding Belgium) and Switzerland.

Rodeler Limited does not issue advice, recommendations or opinions in relation to acquiring, holding or disposing of any financial product. Rodeler Limited is not a financial adviser and all services are provided on an execution only basis.

© Copyright Rodeler Limited

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 81.27% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.